BP99 believes the best entertainment comes from balanced and controlled play. We provide a variety of tools, resources, and support to ensure every member can enjoy a healthy and safe gaming experience.
Every tool we provide is designed specifically to keep you in control — not just a label, but a real function you can use at any time.
Set a daily, weekly or monthly deposit amount based on what you can afford. Limits take effect immediately once set and can only be reduced at any time — increases require a 24-hour waiting period to protect you.
Set a maximum duration for each of your play sessions. The bp99 system will send a reminder when the time limit is nearly reached, and will automatically end the session once your set limit is met.
Protect yourself by setting a maximum loss limit for a defined period. Once this limit is reached, your account will be automatically blocked from all wagering activity until the period ends — no exceptions.
Need a break from gaming? Use the self-break feature to suspend your account for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place any wagers.
If you need a longer break, the self-exclusion feature allows you to close your account for a period of 6 months to 5 years. This decision cannot be reversed within the chosen period for your own protection.
The BP99 support team is trained to assist members who need guidance on responsible gaming. We can help you evaluate your play habits and refer you to suitable professional support resources if needed.
BP99 Reminder: Gambling is entertainment, not a source of income. Only wager money you can afford to lose. If gaming begins to affect your daily life, please use our self-control tools or contact our support team.
Responsible gaming means enjoying wagering activities as entertainment while maintaining full control over your time, money, and decisions. It's not about avoiding play — it's about playing smart, mindfully, and in balance.
At BP99, we take this responsibility seriously. Our platform is designed not only to offer engaging games, but also to ensure every member has access to the information, tools, and support needed to stay in control. We believe the best gaming experience is when you play within your own means and limits.
As a trusted platform in Malaysia, BP99 implements a comprehensive responsible gaming policy — covering technical controls within the system, customer support staff training, and early detection of high-risk play patterns.
BP99 provides a range of self-control tools accessible directly through your account settings. All tools are free, easy to use, and take effect immediately once set:
Set daily, weekly or monthly deposit limits to match your personal budget.
Manage the duration of your gaming sessions so you do not spend more time than intended on the platform.
Your account will be automatically locked when the loss limit you have set is reached.
Suspend your account for anywhere from 24 hours to 30 days whenever you need it.
Opt out of receiving any emails, notifications, or promotional offers from BP99.
Close your account for an extended period ranging from 6 months to 5 years with no exceptions.
bp99 Tip: We recommend setting deposit and play time limits from the moment you register — do not wait until a problem arises. Early controls are far more effective than controls applied after issues have developed.
Problem gambling rarely happens overnight — it typically develops gradually. Recognising the early signs is the most important first step toward getting help before things get more serious.
If you answered "Yes" to two or more of the questions above, this may be a sign that your gambling habits need attention. We encourage you to use BP99's self-exclusion tools or speak confidentially and without obligation with our support team.
Asking for help is a sign of strength, not weakness. If you or someone you care about needs support regarding gambling habits, here are the steps you can take:
Our team is available 24/7 via live chat. All conversations are confidential and will have no negative impact on your account.
Log in to your account settings and activate deposit limits, time limits, or the self-exclusion feature to give yourself some breathing room.
Share how you feel with a trusted family member or friend. Social support is one of the most effective factors in recovery.
Professional counsellors and dedicated support agencies are available in Malaysia to assist individuals and families affected by gambling problems.
If necessary, use BP99's long-term self-exclusion feature to allow sufficient time for a full recovery.
BP99 enforces a minimum age of 18 for all members without exception. A rigorous identity verification (KYC) process is carried out during registration to ensure our platform remains inaccessible to ineligible individuals.
If you share a device with children or teenagers, we recommend you:
Important: If you identify any individual under the age of 18 using the BP99 platform, please report it to our team immediately via live chat. BP99 will take immediate action, including closing the relevant account.
A healthy and enjoyable gaming experience starts with the right mindset. Here is practical guidance we recommend to all BP99 members:
Beyond technical tools, BP99 also implements a range of institutional measures to support responsible gaming. These include mandatory training for all customer support staff, automated detection systems that identify risky play patterns, and regular reviews of responsible gaming policies by our expert team.
We also collaborate with relevant bodies to ensure that industry best practices are consistently applied in BP99's daily operations. Every improvement suggestion from our members is taken seriously and assessed for implementation.
Your trust is our most valuable asset. BP99 will continue to invest in responsible gaming programs because we believe a platform that genuinely cares for its members is one that deserves long-term trust.
The BP99 support team is available to assist you 24/7. All conversations are confidential and judgment-free.
Contact Support Register AccountStill have questions? Here are answers to the most frequently asked questions we receive from BP99 members.
BP99 is more than just a gaming platform — we are a responsible partner. Register today and enjoy a safe, balanced, and enjoyable gaming experience backed by the best self-control tools available.
Wagering Limits Can Be Set · 24/7 Support · Safe & Trusted Account