Privacy Policy BP99 — Data Protection & Your Information Security

BP99 takes its responsibility to protect your personal information seriously. This document transparently explains how we collect, use, store, and safeguard your data in accordance with international data protection standards.

Updated: 1 January 2026
256-bit
SSL Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
PDPA
Standards Compliance

Six Pillars of Data Protection BP99

We have built a comprehensive data protection system so you can play with peace of mind, without worrying about the security of your personal information.

End-to-End Data Encryption

All data transmitted between your device and bp99's servers is protected with 256-bit SSL encryption — the same technology used by leading financial institutions and banks worldwide.

Strict Access Control

Only authorised staff with a legitimate business need may access user data. Every access is logged and automatically monitored by our internal security system, which operates 24/7.

No Data Selling

BP99 has never and will never sell, rent, or share your personal data with any third party for marketing purposes. Your data belongs to you — not to us as a business asset.

User Data Control

You have the full right to access, correct, transfer, or request deletion of your personal data at any time. This process can be initiated directly through your account settings or by contacting our team.

Limited Retention Period

Your personal data is only retained for as long as necessary for the purposes stated in this policy. After that period, data will be securely deleted or anonymised in accordance with established procedures.

Data Breach Notification

In the event of any security incident involving your data, bp99 is committed to notifying you within the timeframe required under applicable data protection standards.


Important Note: This Privacy Policy describes BP99's data collection and usage practices. By using our platform, you agree to the terms set out here. Please read carefully and contact us if you have any questions.

Introduction & Scope of This Policy

BP99 ("we", "the platform") values the privacy of every user on our platform. This Privacy Policy applies to all information we collect through the BP99 website, mobile app, and all related services.

We operate under strict data protection principles and comply with Malaysia's Personal Data Protection Act (PDPA) requirements as well as relevant international standards. Every decision regarding data processing is made with the interests and privacy rights of our users as the top priority.

This policy clearly outlines the types of information we collect, the purpose of collection, how we use it, and your rights as a data owner. We encourage you to read this document in full and reach out to us if anything is unclear.

Information We Collect

BP99 only collects information that is strictly necessary to provide a safe, fair, and efficient service. The following are the main categories of data we collect:

Information You Provide Directly

  • Identity Information: Full name, date of birth, identity card number (MyKad), email address, and mobile number during account registration
  • Financial Information: Bank account number, account holder name, and e-wallet details for deposit and withdrawal purposes
  • KYC Documents: Copies of identification documents, verification selfies, and other supporting documents required for the identity verification process
  • Communications: Records of conversations with our customer support team via live chat, email, or other provided communication channels

Automatically Collected Information

  • Technical Data: IP address, browser type, operating system, screen resolution, and device information
  • Usage Data: Pages visited, session duration, games played, and interaction patterns within the platform
  • Transaction Data: Deposit history, withdrawals, wagering, and win records
  • Cookies and Similar Technologies: Data collected via cookies, web beacons, and session identifiers to enhance the user experience

BP99 does not collect sensitive information such as biometric data, religious beliefs, political views, or health information unless you voluntarily provide it in a specific context related to responsible gaming.

Data Usage Purpose

Every piece of information we collect is used for a legitimate and specific purpose. Below is a summary table outlining the relationship between the data collected and its intended use:

Data Type Purpose of Use Legal Basis
Identity information Identity verification, fraud prevention, KYC compliance Legal obligations
Financial information Deposit & withdrawal processing, anti-money laundering Contract performance
Platform usage data Service improvement, suspicious activity detection Legitimate platform interests
Device technical data Account security, unauthorized login detection Legitimate platform interests
Communication records Customer support, complaint resolution, staff training Legitimate platform interests
Session cookies Smoother user experience, personalized preference settings User consent

Sharing Information with Third Parties

BP99 does not sell, rent, or commercialise your personal data to any party. However, there are limited situations where we need to share your information with specific parties to keep the platform operating securely and in compliance with the law:

Approved Service Providers

We work with selected third-party service providers to support platform operations, including payment gateway providers, identity verification service providers, and cloud infrastructure providers. All third parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose beyond what is specified.

Legal & Regulatory Requirements

BP99 may be required to disclose user information to government authorities, regulatory bodies, or law enforcement where mandated by law, court order, or valid regulatory directive. In such cases, we will disclose only the minimum information necessary.

Reminder: BP99 will never ask for your password or PIN through any communication channel. If anyone claims to represent BP99 and requests such sensitive information, please report it to our support team immediately.

Cookies & Tracking Technologies

The bp99 platform uses cookies and similar tracking technologies to enhance the user experience and ensure account security. Cookies are small text files stored on your device when you visit our platform.

There are three types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled as the platform will not function properly without them.
  • Performance Cookies: Collects information on how users interact with our platform to help us improve the user experience. All data is collected anonymously.
  • Preference Cookies: Saves your personal preferences and settings, such as preferred language and display settings, so you do not need to reconfigure them each time you log in.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality.

Data Security & Protection Measures

BP99 continuously invests in the latest security infrastructure to ensure your data remains protected at all times. The security measures we implement include:

  • 256-bit SSL Encryption for all data transmitted between your device and our servers
  • Encryption of data at rest using industry-standard encryption algorithms
  • Two-factor authentication (2FA) available to all user accounts
  • 24/7 security monitoring by our security systems and team
  • Regular penetration testing by independent security experts
  • Security awareness training mandatory for all bp99 staff

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage you to also take personal security measures, such as using a strong and unique password and keeping your device up to date.

Your Rights as a Data Owner

As a bp99 platform user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any data that is inaccurate or incomplete

Right to Erasure

Request deletion of your data, subject to legal obligations

Right to Restriction

Restrict how we process your data in certain situations

Right to Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to the processing of your data for specific purposes

To exercise any of the above rights, contact our data protection team via the platform's live chat or by email at [email protected]. We will process your request within 30 business days.

Data Retention & Deletion

BP99 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable laws and regulations.

  • Active account data: Retained for the duration your account is active and up to 7 years after account closure for regulatory compliance purposes
  • Transaction records: Retained for a minimum of 5 years in accordance with Malaysia's financial legal requirements
  • Support communication logs: Retained for 2 years for quality assurance and complaint resolution purposes
  • Cookie data: Session cookies expire automatically when the session ends; persistent cookies are stored for up to 12 months

Once the retention period expires, data is securely deleted or anonymised so that it can no longer be linked to any specific individual.

Changes to This Privacy Policy

BP99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via in-platform notification or email at least 14 days before taking effect.

The date of the most recent update will always be displayed at the top of this document. We encourage you to review this page periodically to stay informed about how we handle your data.

Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us via:

  • Live Chat: Available 24/7 directly within the bp99 platform — the fastest way to get a response
  • Email: [email protected] — for detailed enquiries related to privacy and data protection
  • FAQ: Visit the Frequently Asked Questions for answers to general privacy-related questions

Our data protection team will respond to all privacy-related enquiries within 5 business days. For more complex cases such as data access requests or formal complaints, the processing period is up to 30 business days.

Play Safe

Your data is protected. Register an account today and enjoy the safe, trusted BP99 platform.

Register Now Login

Your Data is Safe with BP99 — Register Today

We prioritize your privacy and security in every aspect of platform operations. With advanced encryption, strict confidentiality policies, and 24/7 support, you can play with confidence and complete peace of mind.

256-bit SSL Encryption  ·  No data selling  ·  PDPA Compliance


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